Mistakes happen. Sometimes they happen to your credit card billing statement.
If you’re like many people, the first thing you do when you find a billing error is call your card’s customer service. While there’s nothing wrong with this approach, especially if it gets the problem solved, the creditor isn’t legally required to respond to disputes made by phone.
The Fair Credit Billing Act, the federal law that lets you dispute credit card billing errors, requires you to dispute these types of errors in writing. Sending your dispute in writing gives you a papertrail to use if the creditor doesn’t properly respond to your dispute.
Read How to Respond to Credit Card Billing Errors to learn more about the FCBA and the right way to dispute errors on your credit card statements.
More Credit Card Resources:
- Reporting a Lost or Stolen Credit Card
- 5 Principles of Making Credit Card Payments
- Common Fees and How to Avoid Them
Similar Posts:
- Understanding your credit report and credit monitoring: What does “Account information disputed by consumer” mean?
- Bank of America Explains Their Credit Card Terms
- Understanding Your Credit Card Statement
- Rebuild Your Credit Score
- Who can look at your Insurance Credit Score?
Tags: Billing Error, Card Billing, Credit Card Billing, Error
Recent Comments